Patrick Chanea

Review of Tansky Sawmill Toyota

I dropped my car off at 8 in the morning for $130 ...

I dropped my car off at 8 in the morning for $130 power liftgate diagnosis. Service rep was supposed to call me with update. Five hours later when I did not hear from the rep, I called them to acquire of the status. Rep told me that there was no update available, after I requested to speak to the manager, I was told that the manager was in a meeting but will call me when the meeting was over. I received a text that my car was ready. I went to pick up my car that s when the rep told me that they could not fix the liftgate because the part was not available. I usually have good service, but it seems most of the reps have been replaced, the level of service I am used to is not there any more.