Shakiyla Parker

Review of St. Vincent's Health Systems

I went to the ER immediately after a car wreck onl...

I went to the ER immediately after a car wreck only because the other two hospitals that I chose Before this one was full. Before finding out what was wrong or if i was hurting or had anything on me that was broken they had me to walk Instead of giving me a wheelchair after I arrived. I was not given a room to wait in nor did i have a doctor to speak with me about possible pain or what they think maybe wrong. I did have XRays done but the Xray tech was pretty rough with me during that time frame. I had to constantly tell her that I was in pain & to be careful how she just turn the area that was in pain.Instead of simply taking her time to tell me where or how to move areas that were very sore. She assist on turning me roughly the way & angles that she needed me in. I'm very attentive & I take directions very well. So, I would've simply turned how she wanted/needed me to. I was in the car wreck with my significant other but we were transported in separate ambulances. Therefore, I did NOT see them while i was in the hospital. After XRays I politely asked if i could be stopped at a desk that we were passing to ask if my significant other had made it in & if they had a room etc because not seeing them there by this time i was very worried. I was pushed passed the desk to a waiting area with three other people & told that i would have to wait for a nurse to come in. I waited 15mins & no one came in. So, I then struggled to the desk to ask if that person had made it in. The nurse verified that they did & gave me their room number. Now Let me remind you that i was the person with insurance & I made it to the hospital wayy before my significant other did. Not long after I saw him I was then released maybe 30 mins after they were done with Xrays. It was my first car wreck so i only knew that I'll have some pain. All I was told was that I had no broken bones. In which I already knew that.I honestly felt as if i was judged from the time that i came in & that I was treated like a person who didn't have any insurance in which I did!! And very good insurance may I add. I feel like they ONLY cared about the payments & the fact that i had insurance. They didnt actually care about the patient. I've been to them three or four times in the matter of three years and each & every time Their service was horrible. Because of how I was treated I would NOT go back there again nor would I refer anyone or even take a family member there not even for a paper cut!