My husband had neurosurgery here in January after ...

My husband had neurosurgery here in January after several stroke events. Being a service -connected disabled Veteran, he was admitted to MEDVAMC and then transferred for a very specialized procedure. His surgeons were fantastic and up until his post-surgical ICU transfer, the staff had been wonderful too. Unfortunately, his experience in the Neuro-ICU turned out to be horrific, as he puts it. My husband suffers from MST PTSD & was required to halt his medications for this period of time. In short, my husband conveys & I agree, the ICU staff failed to regard his condition (his primary disability)or the fact that his medication was not on board which resulted in their restraining him (4 point) for 8 hours without any medication to calm him, as he recollects. Even worse, he suffers w/ sleep apnea & had put off getting his home equipment, so the CPAP machine was newly introduced to him in the hospital. While restrained, the CPAP w/ full mask was placed on him at what he describes as full air blast & causing the sensation of being unable to breathe. During the entire ordeal he was unable to talk so unable to explain anything. He says all he could do was respond using his arms & legs in protest. We quickly discovered that he has post surgical Broca's Aphasia which affects his speech. He says he was terrified. No one bothered to call & notify me of this event either. That event threw him back to the moment of his most traumatic event which happened nearly 40 years ago, opening a Pandora's box of nightmares and undoing a whole lot of therapy and specialized in-patient treatments. And all the staff had to do were 2 extremely minor things. The floor staff sure grasped it but this group of very few just did not. My husband couldn't get out of there fast enough & refused to return for follow-up testing for 5 1/2 months. Being a former hands-on medical care professional, there are not enough english language words to describe how I feel about it all. More so, how it has affected our days and nights since. The surgeons I worked under would never have tolerated such oversight. I hope my husbands surgeon doesn't either, no matter how late his patient was coming forward w/ his experience.
As to the rest... from the security staff, valet attendants, lobby staff, floor nurses, techs, nutrition staff and physicians - they rate high in my book.

(At my husbands continual requests, I've edited to add info I had previously left out)