I bought Mercedes cla 250 from here.

I bought Mercedes cla 250 from here.

Good : The staff was friendly and courteous. And they did their job for the most part properly apart from some of the things as below.
Bad : when I bought my car from here, my rep didn't have any knowledge about financing and took matters into his own hands without asking me permission. He applied for loans at multiple banks without checking with me first. My credit score was hit because of this.
When I went for my first servicing for my merc cla, they gave me an enterprise car as a loaner although I know for a fact other dealerships provide Benz c300 typically. When I asked about this I received a bs reason that they are out of stock. Guess cla owners are not very esteemed customers.