Heather C

Review of Carman Ford

I can't speak to their sales department but their ...

I can't speak to their sales department but their service department isn't great. They are nice and polite mostly but it takes days or weeks to get an appointment. I had an appointment for 930 am today. It's 11 am and they still haven't looked at it. They wouldn't give me a loaner car and I had to wait over an hour for the courtesy shuttle to pick me up. This place isn't big enough to service the area. They should have more loaner cars or more shuttle cars. And more service technicians because they over book constantly.