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Nicolas Kressmann

3 years ago

I am writing regarding the dinner we had on Septem...

I am writing regarding the dinner we had on September 18th at your establishment.

Overall, the service was some of the poorest I ve experienced in Manhattan and by far the worst experience at a JG restaurant. It took multiple attempts to have our orders taken, and then our first course was brought out so late that we nearly left.

When the first course was finally served, we had to wait - again - for someone to bring the correct utensils.

We were there to celebrate a birthday and ended up having one of the worst evenings out this year. We could clearly see the staff socializing and distracted - and clearly NOT paying attention to our table -; which makes the delays and poor service even less excusable. At this price point, it is frankly unacceptable.

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