I came here with my family for a birthday lunch (a...

I came here with my family for a birthday lunch (afternoon on a Thursday). The restaurant said that they were too full to sit anyone in the main dining area but could sit us in the lounge area, which we agreed to. They were not actually full though, they were prepping for a big party to come in who had rented the whole place out (as told to us by staff). Because of all of the staff busy prepping for this bigger party, our party wasn t given quality service. We waited over an hour and a half to be served and didn t even have a waiter... we had multiple people, like a man from the bar and other random staff, serving us. Great view from the normal dining hall, & nice staff, but overall a bad experience due to the wait and quality of service. If they could not accommodate our party they should have simply said that they were full. Maybe make a reservation before coming here.