Andrew Gregson

Review of Sears Holding Company

I haven't had the "pleasure" to deal with their re...

I haven't had the "pleasure" to deal with their repair department (seems to be the most common complaint), but I bought a Kenmore Elite dryer about a year ago and a Craftsman lawnmower a couple of months ago. The sales staff was great and helpful, price was right and the products are great. Maybe if/when I have to get them repaired my 4 stars might change but for now I'm happy.

Note: I gave it 4 stars only because of the dozens of negative repair department reviews, so by principle I didn't give it 5 stars in hoping corporate will take note.