Ryan Lee

Review of Wayfair

Product hasn't arrived yet, but would buy again ba...

Product hasn't arrived yet, but would buy again based on customer service.

Durety & Darren in customer service are a gem! They were absolutely satisfying to deal with!

It is my first time experience dealing with Wayfair. I decided to buy a reclining sofa from them. However, once I went back to the website, there was a minor price difference from the day before. Not only did Durety price match and adjust it for me but Darren also honored a first time customer coupon of 10%. Both of them have saved me money and I am completely satisfied with Wayfair thus far. This is a prime example of outstanding customer service to customers.