Edited to add the following - I'm leaving my revie...

Edited to add the following - I'm leaving my review as it was, but I have to give props to the owner. He called within a couple of hours after I posted this review. He was very apologetic and told us that he would provide additional training to his employees to make sure that what happened to us would not happen again. I'm leaving my original review so others can see what happened, but we do appreciate the owner's diligence in addressing the problems with this experience. Thank you.

Original review (originally rated as one star)
False pretenses and high pressure sales tactics. Stay away! A representative of Elan ignored our No Soliciting sign and rang the doorbell. My wife answered the door and the Elan rep name dropped Rocky Mountain Power, misleading my wife into believing that this person was affiliated with RMP. This was believable because there was a RMP truck parked across the street. The Elan rep arranged an appointment for what we thought was an estimate on solar panel installation

When the Elan rep arrived, instead of providing an estimate, he delivered a very long, detailed sales pitch. Then, instead of providing an estimate, he used high pressure sales tactics to try to get my wife to sign a contract obligating her to pay over $40,000 for solar panels. Not only is this an excessive amount for solar installation, but when she refused to sign, the Elan rep became frustrated because she "wasted his time".

Reputable companies are honest about who they are. They don't try to associate themselves with other companies. Also, reputable companies are confident that their product and service can stand up to competition. The Elan rep seemed frustrated when my wife said she wanted to get competing bids. We got multiple bids for fence installation and landscaping, which was FAR cheaper than what the solar panels would cost. Is it so unreasonable to want to make sure we are getting a fair deal?

I can tell you this - even if Elan's price was competitive and fair, we will NOT be making any purchases from them. I'm not interested in conducting business with companies that misrepresent who they are, what they sell, and use high pressure sales tactics. I hope everyone who reads this will stay FAR away from Elan.