There is a Marked difference between the consulate...

There is a Marked difference between the consulate on 2nd Ave and the Visa Office on Lexington Ave. That is the front office run by Innovate where a private company has placed the rudest ratchet set of idiots they could find to misrepresent the image of Nigeria. And get this, the staff aren't even Nigerians. For a citizen making an inquiry about the most important piece of document that identifies me as such on the authority of the Commander in Chief, I was befuddled why I was received in such a hostile and unbecoming Manner.

This is poor oversight on a PPP arrangement that is ruining the image of Nigeria, and traumatizing its nationals seeking refuge in the consulates operations. This is classic Nigeria 101, a porous HR department in a private company has single handedly ruined a fundamental PR outlet in none other than New York State!!!!!

The Consulate staff on 2nd Ave are helpful and professional. The Passport renewal procedure is simple and straightforward, outside of the slow pace of biometrics which could definitely be improved considering the calibre of Staff there.