This hotel is over-rated and out-dated. Housekeep...

This hotel is over-rated and out-dated. Housekeeping was abominable. When I checked in, only 1 hanger was in the closet. I was given only 4 more even though I requested more. I had to go to Walmart & buy more hangers. The next morning I reported the glass plate from the microwave was missing. That night it had not been replaced. The next night I returned to my room & there were no washcloths or hand towels. I was brought 7 washcloths but no hand towels. The next night I returned and found that my room had not be cleaned at all! My ashtrays were never emptied nor was the coffee maker cleaned. The next day I complained to the Customer Service Manager who said everything would be taken care of. I asked about all of the inconvenience or the previous nights. He said he would look at my account and see what he could do. On my last night I returned to no towels again. For over $100/night, I expect more than this. All smoking rooms are on the second floor which can only be reached via outside cement stairs in darkness after 7pm! No elevator at all and if you check in after 5pm or out before 9am, valet service is not available to assist with luggage. When I checked out, I had not received any credit, so I complained again. A few days later I received a 10% credit, not even the amount of one day's stay. I would not stay here again if THEY paid me!! Also, slept in my cloths at night because the bed sheets were crumpled and had blood stains - did not look like they had been laundered. Think twice before you book this hotel!