John Lee Review of Agoda.com
The resort/hotel is very large and I mean very lar...
The resort/hotel is very large and I mean very large. The rooms were as expected via review and has all the amenities.
We got a top floor room which I requested but was not able to get the new rooms.
WiFi is not that good. It connects but most of the time it loses connectivity to the internet and have to call the reception to reset it. Note you will only get two Devices connected and cannot add more even though these day you have 3 devices per person.
Breakfast at the main restaurant isn't that bad however the only thing I have seen change is the juice and most other dishes are the same.
They have very large pools and if you are a lap swimmer like my wife then you will enjoy the sunset pool which is about 150m long. Note that swimming pool opens from 8am.
We took a tour from the lobby but found we could have gone for alot cheaper. Just do your diligence.
One thing I can say that Graceland can improve on is the customer service at the front desk. Not to say that they were rude or anything but really needs improvement.
One other thing is you can hire a motorbike from the hotel spa. It seems that they outsource this to another company. You need to bring your passport and at minimum 400 baht for the hire per day. There are other motor bikes as t 600 baht and 1200 baht.
Overall this has been a pleasant experience.
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