Fred Flinstone

Review of Avon and Somerset Police Const...

Worse Police Service I have dealt with and I deal ...

Worse Police Service I have dealt with and I deal with the police as part of my job.

Slow to respond, cases get passed from officer to staff, to officer. I had 3 different officers deal with my report. I drove 20 miles to another police station to make a statement in chard to have the officer moan about the fact I had been sent there and he felt it was all a waste of time. He also tried to talk me out of taking the complaint forward.

It was chaotic from start to finish and despite emailing and calling twice a week, it was 5 weeks before an officer got the case who actually started to deal with it. They are very vague on what their processes are but say certain things need happen before we can do anything. This officer had a different view to the first one I dealt with and didn't think after 5 weeks she could try and take witness statements. She tried to call attacker and they didn't call her back so she gave up.

When I complained she stopped returning my calls and just speak to my inspector if you plan to make a complaint.

Upshot is the same person has attacked my 12 year daughter now (Adult) and now they are taking notice but they could have taken action when this person attacked me and maybe a child would not have been harmed.