Laura Jean Nelsen

Review of Plaza Auto Mall

If I could give Plaza Auto a minus, minus zero I w...

If I could give Plaza Auto a minus, minus zero I would. Saw a used Toyota Sienna 2014 on their website. My husband and I called and made an appointment to see the Van. We got there had to Valet check our car and waited approximately 20 minutes for them to produce the Van.

We were quite horrified at what they showed us. The pictures that were posted showed no damage. The mirror was bashed in as well as the whole passenger side had damage.
It was Posted as Wildfire Red ... ha what a joke... was maroon. I said to the slithering Salesperson, this is not the car shown on your website. He checked the VIN number, and much to my surprise it was a match.
Spoke with the Manager looked at it and said I guess it has to go to auction. I thanked him for false advertising and wasting our time.

And...this is the reason Car Dealerships get such a bad reputation. Bait and switch.