Before you spend $1 with this company, be sure you...

Before you spend $1 with this company, be sure you know what you're getting into.
1. Their online version (SA5) does not work for a pest control company.
2. They no longer support their 'working' version SA4, but the current version doesn't work well. I have had to manage our data on a local server because their cloud based server is slow as molasses.
3. They FORCE you to use their INTERNAL credit card processing at a much higher rate. The fees are more than Square charges. SMH
4. You will be paying more than $1000 a month for the system if you want your customers to pay their bill or manage their account online.
5. If you use their Mobile Live app, it's an additional $35 fee per truck. Every time they announce an update, count on the app to continually crash on multiple devices, multiple times a day. We have 10+ paid subscriptions so when the system is down, I get 10 texts letting me know they can't complete their work properly because the system won't let them complete services. I'll go back to paper if this continues. Oh, and paper tickets, yup, have to buy all printed supplies from Real Green as well.

It just money, money, money. They nickel and dime their clients to death.

Yes, I am still a customer only because their software is fairly complicated which makes for a very painful conversion I'm not yet ready to make.