Heather Eckert

Review of Firelands Regional Medical Cen...

My daughter went there in December, worst experien...

My daughter went there in December, worst experience ever. First the "doctor" listened to her ling sounds through her winter coat, then they treated her like she was a narcotic seeking junkie because she's 22 and having ear pain. Look through the records, the last time she was there was over 5 years ago. I'm disgusted with the service she received, which was none. You told her to get the same over the counter medication she had already been using for a week with no relief. That is why she came to you. I gave her the rest of my antibiotic since you failed to and she was better in 4 days. I get that your busy and there are many repeat guests, but really you should take the time to look people over. Oh and by the way, if your customer concern lines didn't hang up with ever call, this would have been handled over the phone instead of on a google post.