My Audi A6 began to leak oil last October and it w...

My Audi A6 began to leak oil last October and it was diagnosed as a rear seal failure by the service technicians at Audi Plano. The repair was expensive, but completed within a reasonable time frame only to have the leak reoccur approx. two months later.
Standing by their repair warranty, Audi Plano completed the repair again at no cost to myself, excluding an additional part.
Unfortunately, two months later, this past February, an oil leak again appeared. Although upset about this third occurrence, I returned to Audi Plano and they recognized that the original problem had been incorrectly diagnosed. New repairs were made to the upper cam covers, again at no expense to myself and it would appear that the oil leak issue has been corrected.
I particularly want to identify the Service Director and my Service Manager for their unparalleled support and commitment to customer service and satisfaction throughout this process. I highly recommend the Audi Plano Service Department for their exemplary commitment to customer satisfaction.