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Ansell Chiu

3 years ago

Oct 2016 update:

Oct 2016 update:

I messaged Bruce on Yelp at 12:30pm, as I live in Dallas but happened to be up in Plano. My car had some bad vibrations from a warped brake rotor, and some loose body trim from a storm that I was driving through.

He messaged back within 1 hour and told me to bring it in. Bruce took care of everything within 2 hours. Quick, efficient, and affordable as always.

Here's the kicker: I've had a clunking/banging noise from my rear suspension for four years. Nobody has ever been able to figure it out, because the suspension itself looks fine. I've had it looked at by three or four good mechanics, and I finally gave up and just dealt with it.

Bruce heard the clunk when he was working on my car. His first response: "Dangit." His second: Bruce dug around the rear suspension, even though he didn't have to, and after more inspection, found a suspension bolt that was loose.

I didn't realize 'til after Bruce fixed it that I've been carrying stress and tension every time I drive because I always feel like the suspension is about to fail. Now I can drive with peace of mind. All thanks to Bruce just being a great guy and wanting to help a customer out.

Bruce is seriously one of the best mechanics I've ever taken my car to. He's clear, quick, smart, proactive, and never overcharges you. He does the work you ask for and agree to. Stand up guy, great service, everyone should come here.
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I brought my car in because my check engine light was on, due to a faulty cat converter. Bruce quoted me a universal cat converter, warrantied the part and labor, and did it all by the end of the day. My air conditioning unit also had a failed actuator, and Bruce replaced that for a very small sum and did it in 10 minutes. I saved at least $200 over another shop's quote.

Bruce is very efficient, cordial, to the point, and knowledgeable. He also responds quickly to Yelp messages. I would recommend anyone to go to him, as he basically makes it his goal to diagnose the real underlying problems while saving you money. I'd give Bruce ten stars if I could. Thanks Bruce!

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