Jordan Thompson

Review of Tansky Sawmill Toyota

I d first like to start off by saying. Travis Pack...

I d first like to start off by saying. Travis Pack the Service Advisor is great to deal with. However, I have been their 3 times for the same issue. I own an Avalon that has had some interior door speaker issues/rattling. It comes and goes and will eventually keep going if Music is being played mid-high level on the equalizer. Aside from that, Mark Matthews is horrible at getting back with. Their service department is complete garbage. Had to send a field technician for Toyota out on the second time. That took a long extensive month. Here I am still dealing with the problem. Called earlier today, spoke with Mark. He said that they are going to decline any further maintenance regarding this on my vehicle. With that said, what awful customer service and back up their slogan for great service. Yeah... Trash! I will never recommend anyone to visit this place nor even buy from them. Take this review as a sigh of relief to those who are currently looking to maintenance their vehicle for any sort. Lastly, I will be contacting corporate office to explain myself.

-Jordan