Keith Sorensen

Review of rateGenius, Inc.

Our agent only sent texts every week or so. He cou...

Our agent only sent texts every week or so. He couldn't be bothered to return calls or email. When we couldn't reach him, we called his boss. She never answered a call, either. After THREE MONTHS our loan still was not refinanced, and our RateMoron agent asked if we wanted to request an extension to keep working on the deal. No - we just want you to finish the loan.

Went to a local credit union and got it done in an hour.