Colleen Smith

Review of I-20 Animal Medical Center

I used to work here several years ago and can hone...

I used to work here several years ago and can honestly say they are in this for the profit, not the well being of your pets. I worked up front and they would instruct us to get emergency fees up front before a pet could be rushed back. I witnessed a family waiting on someone to bring them the emergency fee and the pet died in the waiting room with doctors 50 feet away, but because they couldn t pay the emergency fee their pet suffered to death. The blankets the kennel dogs get are gross. It s super easy for you to rack up thousands in bills pretty easy because they care only about money. They really should consider payment plans. Management is very condescending towards its staff and customers. Take your pets somewhere else.