It is amazing what happens when you treat others t...

It is amazing what happens when you treat others the way you want to be treated. This statement summarizes my recent experience. I had a pretty common issue with my drain lines that I needed to have look at. The initial person I had to come to my home didn t represent the company well from my perspective. However, when I called customer care my concerns were not only heard but action was taken and my issue was addressed. Monnah was amazing. Her desire to see the best outcome for the customer while taking the consideration of the business was excellent. She should be training anyone that would interact with customers. The gentleman that came to my home was very thorough and answered all my questions. When a customer spends money with a company especially thousands of dollars, it only makes good business sense to address their concerns. My rating and review is strictly based on my experience with Monnah and the gentleman she contacted to come to my home.