Lawrence Hutchings

Review of The Ford Store San Leandro Lin...

Where do I start. The worst experience we have eve...

Where do I start. The worst experience we have ever had with car repair. The lies, delays, and finally, insults. We re never going back to the Ford Store in San Leandro, and we need a new car. The sales department should wonder where the potential customers are going. One month to get our car repaired; the part will here on Friday, so we ll get it out to you Saturday ; days later well, it s on back order . Next week it s in transit ; days later, it was called back , days later; We don. t actually have the part ; days later we found one, but you have to pay and extra $140 . Finally, after sitting in the lot for a month it was filthy. They didn t even bother wash it before it was returned. We re never going back.