Gregory Grimm

Review of MileOne Heritage Hyundai Towso...

I was making arrangements to lease a car from this...

I was making arrangements to lease a car from this dealership. They showed they had 5 online that I was interested in. I emailed with one lady who said they had four available! when could i come in?! she directed me to a salesperson that i spoke on the phone with. 5 more were en route to the dealership! I asked for a formal quote to be emailed to me and he said i'd have it within an hour. i offered to make a deposit on my credit card to hold the vehicle for a few days til i could get there on the weekend. he said that wasn't needed and asked if 11:45am would work. perfect!

four hours later i still didn't have it so i called back. the salesman didn't answer, but his voicemail gave the option to speak with his manager, so i did. he promised he would get with the salesperson and they would get me the quote.

the next morning i still don't have the emailed quote. shortly after they open, i receive a voicemail from a different gentleman claiming to be the sales manager and that he wanted to make sure i had all of the info i needed. obviously i didn't.

i call him back less than an hour later to find out if he could get me the quote and now ALL of the vehicles are apparently sold?!

wow, good thing i didn't get in the car to make the 4 hour (one way!) drive that i was about to set out on!

sleazy all around! nice work, Heritage Hyundai!

Edit: they are NOT able to get the vehicle I wanted (to be fair, other dealerships are also sold out) but they did offer to sell lease me a different model for over twice as much.