I have not been able to use my Samsung washer sinc...

I have not been able to use my Samsung washer since November 2016!!!! Sears technicians has been out to my house 7 DIFFERENT TIMES!!!! My issue has not been resolved. I've missed work for repair appointments. On one appointment I had to miss work just to get a call the same day of the appointment stating the technician called off work and they had to reschedule me. Each time that they do come a different technician comes, just to state the last technician ordered the wrong parts. I got several parts sitting in the middle of my laundry room floor. They always leave a mess behind. They don't care. I think A&E does this to get paid for more service calls. A rep came out 12/4 and claim he fixed the issue.....Guess what??? The water doesn't fill into the machine and that wasn't even the original issue!!! I called the technician back 5 minutes later. He said he must have forgot to hook up one of the wires. This has been a total nightmare!! I got 2 sick people in my household, and I've spent so much money at the laundromat. They issued me only one $50 credit for laundry. Do yourself a favor and stay away from Sears!!!! Go to the Abt store, Home depot, Jcpenney or anywhere besides Sears!!!