Erin Wuestenberg Review of The Spa at The Catamaran Resor...
Room was clean and was ready early as requested. S...
Room was clean and was ready early as requested. Staff were all friendly and helpful. The grounds were well maintained as well. We could have skipped the onsite restaurants, there are so many great options within walking distance of the hotel. Online registration is a bit tricky if you do it directly. You can "reserve" spa appointments or boat/bike/etc rentals, even lets you pick the time and date as well. When you check out it will even list out your choices. However, this is not a true reservation or rental. The resort is suppose to email your requests to the spa, action sports,etc and then they will contact you. The spa called us a few days later (which before I understood what was going on) to set up our appointment and I was a little confused on what was going on. I had to give the credit card once again, which lead to a little worry about what was going on and why did the spa AT the resort need my card again. Had I not been a type A and called to confirm, we would not had a boat rental for the day and time requested. Its a bit misleading on what is going on and that they only thing the resort is providing you is an "estimate"
Comments: