Lindsay W.

Review of East Charlotte Nissan

Please read this review if you are considering pur...

Please read this review if you are considering purchasing a vehicle from East Charlotte Nissan. I visited the dealership last Saturday to test drive a 2015 Nissan Murano. I proceeded to make negotiations with the salesman, and eventually general manager, over the next few days over the phone. We finally came to a verbal agreement of an out-the-door price of $27,300 on a car that was listed at $25,900. I confirmed with the general manager that this was the out the door price. Once I received this confirmation I left work early, went to the bank to get my certified check for down payment, and when I was only a few minutes from the dealership to sign the papers I received a call to notify me that the owner would not approve this deal and that I would have to pay an additional $700 if I wanted the car. I got to the dealership and asked to speak with the owner and was only told that he was 'too busy' and that at the new $28,000 figure they'd be losing $500 on the deal. Aside from the apparent issues in their math for a car with a sticker price of $25,900, I was incredibly frustrated by their unwillingness to follow through with the price we had agreed upon because "that amount was never entered into the computer". I'm not sure if they felt they could pull a 'bait and switch' on me because I'm a woman or if their ability to price cars is really that poorly done, but in either case, please beware of their short-comings in pricing and honesty when purchasing a vehicle at East Charlotte Nissan.