Ke Thomas

Review of reeder

***UPDATED***

***UPDATED***
I saw a home I was interested in and scheduled an appointment with a guy named Josh. Josh said he normally does not show houses on the weekend but would make an exception. The appointment was 12/26/2015 at 1:00pm. At 12:45p I parked directly in front of the home and waited until 1:15p. I called the office and left a message on their website, still no Josh. At that point, I wanted to make sure I was at the right home so I re-verified the address and matched the picture up to the house and its surroundings. Still no Josh. To add further insult, I called on Monday morning and Josh said he was at the property the whole time in a black car. There were no other cars parked on the street besides us. So I asked Josh, "It is the house with the Christmas tree in it, correct?" Josh replied, "I don't know what is in the property, I didn't go inside." If he was at the property like he states, he would have known the Christmas tree is in the window and was lit up in the day time. That is pretty hard to miss. Maybe, Josh was at the wrong address, maybe Josh wants to save the house for other clients. Either way, the customer service was poor when I called on Monday and unethical practices are never good advertisement..unless of course Josh was at the wrong address, which could have just been a mistake. The poor customer service afterward is what warranted this review.

Mr. Reeder gave me a phone call and explained that this does not reflect typical business for Reeder Realty. He was professional and understanding. I have not had any association with Reeder Realty and in order not to put a stain on the whole company based on one employee, I have updated my review. I appreciate the follow-up customer service.