Not at all pleased with A1. We hired them for a f...

Not at all pleased with A1. We hired them for a full install of a system. Not only did they charge a large amount (which was acceptable if they did a good job), they screwed up the install. Then, when someone was sent to fix the install, they made it even worse and ruined our mattress that was less than 1 year old. Then we had to have a 3rd guy come out to 'see what was wrong' but did not fix anything. He had to come out AGAIN to actually fix the issue. We also had to have them come out another time to fix something that their installer messed up, and come out again the next day while we correct the house issue with a handyman. And, during all of these visits and wasted time on our end, we still have a damaged cover they have yet to fix. So, that is a total of 6 visits with still a 7th one needed, for a one visit job. Then, they did not fully replace the cost of the mattress and pillow they ruined. Very dissatisfied with the company.

UPDATE: It took several more weeks, but the full cost of my damaged personal property was finally returned. However, after 2 more visits, the system finally works and is "completed". That is 8 total visits needed. 8 appointments to sit around and wait for, several days of missed work, and a lot of money, when 1 appointment was agreed upon. I very much hope nothing happens in the future; a system malfunction would even further the problem, and I prefer not to have to use them ever again.