I had an overdraft fee charged to my account for a...

I had an overdraft fee charged to my account for an iCloud storage subscription of $0.99 I had Canceled the subscription though iTunes app but the charge still hit my account. I called apple and they refunded the $0.99 so I called the branch in grottoes,VA to inform them apple had refunded the $.99 and to ask them to remove the overdraft fee of $35.00 since the $0.99 was being refunded. So the $0.99 they had paid to cover that charge was going to be refund to them the manger Ashley did not want to refunded the $35.00 overdraft fee although the $0.99 were being refund to them. So basically they are charging me $35.00 for doing what? If they are getting there money back $.99 that they spent to cover my account why can t I have my overdraft fee removed. I called the corporate office in Timberville and they told me they can t handle refunds although they are the corporate office and should be able to handle refunds and customer complaints. This bank clearly doesn t care about their customers. They only care about making money off of you and what they are doing of charging me $35.00 for $0.99 that was refunded to them is so unethical. I paid my overdraft and canceled my account with them. I am not interested in banking with this bank that only cares about robbing people out of their money instead of treating their customers with Integrity so their customers will stay loyal to them and help their business grow. Instead they want to grow they business by unethically charging fees and By only seeing money signs in front of each customer that does business with them and when a customer complaints they provide bad customer services. I don t recommend this bank to anyone they are so unprofessional and unethical.