Great hotel, but watch out where they put you, com...

Great hotel, but watch out where they put you, compare to what was promised: this was our first stay and we booked a View Suite, but somehow were downgraded at check in to a view of another wall or maybe that was supposed to be the view , but I would not call it the view. During the booking they try to upsell you some vague upgrades, and then downgrade if you don t upgrade, maybe? Should I have booked a Better View? Was there an option? What is considered a view at this hotel? Having a window? Is it worth the extra I paid to have this view? Why do they make me spend time thinking of this instead of making it crystal clear and easy? No idea. The booking process and suite classification seems rather confusing, at least on the first stay. Great otherwise, will come back, but for restaurants, not rooms with the view .