The Sheraton manages to book a room for us within ...

The Sheraton manages to book a room for us within 5 minutes and also debits the money IMMEDIATELY from the credit card, but woe if you do not want to use this room and want to cancel it, you have basically written to the wrong email address or you get 3 more email addresses that you could contact.

For me the last hotel. Rip off without end> !!!!.
They didn't even transfer the VAT back !!!! They are CRIMINALS in my eyes !!!!!!!