Lakia Lyle Review of Wyndham Va Beach Oceanfront
Over the past weekend I reserved rooms for my fami...
Over the past weekend I reserved rooms for my family and myself at Wyndham Virginia Beach Oceanfront based off the beautiful pictures posted of the hotel. However every picture posted is an absolute lie and meant to deceive people to book. The hotel is extremely disgusting and with Covid 19 there are very limited precaution in place. First when walking into the lobby there was water all over the floor from people tracking through from the pool and speaking of the pool, pure nasty. The water was cloudy and you could see a film on top of the water that was like that for the 1 and 1/2 day that I was there. Once in the building and hallways it got extremely worst. The carpet on the floors was nasty where you could see the dirty in the carpet. I refused to let my son walk around with no shoes on. The lining on one of the beds in my room was dirty, but it was so late when I noticed it me and my kids all slept in one bed after I examined it. The room had a odor, the hallways had an odor, I seen a housekeeper several times on my floor but never seen her vacuuming the floors to get the trash and dirty off the carpet once. There was stains on the curtains, bugs smashed to the walls. The bathroom floors looked at if it had not been swept from the last visitor. The finally straw was early that next morning I woken by a dog barking loudly back and forth down the hall. At that point I got my kids up at 7am to check up and leave. I was so disappointed that I just dressed my kids and myself and left to head by home which was three hours away. I got to the front desk to tell the manager and explained to her all of the issues and how the floors in my room was so nasty and she stated to me that I should have called and they would have moved me to another room. I replied by asking her was my room the only room that had dirty carpet and she stated yes. That statement was truly unbelievable that my room was the only one that had dirty floors. She stated that she would get maintenance to check the room. However this room and this hotel is beyond maintenance and housekeeping. It needs to be condemned, the ceiling in the hallways over the ice machines is even missing, how sanitary is that? Please do not be victim to what I was by the pictures. This hotel is a total mess and will be reported to the Virginia Beach health department.
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