My room was nice enough, plenty of space and it wa...

My room was nice enough, plenty of space and it was nice to have an armchair with footstool instead of having to sit on the bed. The bed was not the most comfortable I have slept in but then not the worst either. The room was clean enough but lacking in a bit of attention to detail with regards to cleanliness. The communal areas are looking tired and a little bit grubby in places. The Pemberton Restaurant was very disappointing and nothing more than a glorified canteen. The carvery area was messy and the food looked unappetising with cold vegetables. To then have to stand and pay for your food is reminiscent of my college refectory days!! Not what I expect from a 4 star hotel. Breakfast was only marginally better in that there was a good selection but the hot food on the buffet was again unappetising. Is it not possible to cook eggs to order? I chose this hotel as a treat for myself and my companion on our annual trip to visiting family in the area but I won t be booking for next year as at best the whole experience was adequate and certainly not worth the price tag!!