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luisa hernandez

4 years ago

WORST SERVICE EVER!!

WORST SERVICE EVER!!
I was supposed to have an endoscopy procedure here. I get there and they were unable to apply an IV correctly. They had to poke me twice, after that they later noticed the machine was broken and cancelled my appointment. Then they scheduled me for the procedure five weeks later. They called me back a few days before the rescheduled procedure to let me know the machine is still broken. Now I am supposed to wait for them to call me back. I have really bad symptoms and they know. I just feel like this has been a joke to them. I can t believe the lack of professionalism throughout the whole process. Never coming back!

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