4 years ago

The rooms, the pool, the location and the beach ar...

The rooms, the pool, the location and the beach are nice. The staff ok.

What is not possible is the cleanliness and furnishings of the room. Crumbs and food stains from the previous guest in the fridge, the kitchen generally dingy and really badly equipped. The cutlery partly rusty and also for the suite, occupied by 4 people, too little cutlery and just 2 glasses. One of the toilets was already clogged on arrival, the toilet paper was almost empty. The bathroom furnishings are not even the minimum standard, empty boxes for facial tissues and a small pack of shampoo in the shower.
On arrival the second bed was not prepared and there was no corresponding number of towels, no bathrobes available.
The terrace is so dirty that you get black feet without shoes, and there were two cigarette butts and straws on the floor.

After listing the complaints, they were partially resolved, partially.
As noted in other reviews of Hilton hotels, the standard is far from the chain's claim.

The price-performance ratio is not right here. We will not book another hotel from the Hilton chain!

Comments:

No comments