I was going to write my experience on the dealersh...

I was going to write my experience on the dealership service side however after going through the reviews I can see everyone in the area already is aware that Don Davis Nissan s Service Department is garbage.

I m new to the area, less than two month in the state, and decided to give them a try in case the few reviews were one off s . The reviews are accurate. I was there for 4 hours for an oil change. After two hours KELVIN did not call to update me on anything. When I checked in with him after two hours he explained my car was next to go in the shop . After waiting 2 hours what was my car doing? At hour 3 still no update so I check in with the service manager who explains that the actual oil change takes 20-25 minutes so the whole process with inspection should be no more than 2 hours while still penciling in walk ins. By hour 4 KELVIN was no where to be found by me or his employees. A woman came to help me conclude this experience and assist me to the cashier who then charged my card twice(noticed when I got home).

Do yourself a favor NEVER DO ANYTHING AT THIS LOCATION.