Kelly Curry

Review of TicketCity

BUYER BEWARE!!! In August I searched though Ticket...

BUYER BEWARE!!! In August I searched though TicketCity for sold out concert tickets to see Halsey at Webster Hall in October. The search TicketCity brought up offered me $100 tickets listed under "Halsey" at "Webster Hall" on the date she was scheduled to perform. After providing my payment, I received a confirmation e-mail that I ACTUALLY purchased tickets to see a band I have never heard of before in the basement level of Webster Hall that day-not giving me access to Halsey whatsoever. These tickets had a face value of $10 and were actually free at the door the day of the show because they never sold out by the date of the show.

I called TicketCity to explain that their seller had improperly listed tickets to a no-name band under the headliner's name, but that the tickets did not give me access to see the artist I paid to see and searched for through their site. They said all sales are final and there was nothing they could do.

I have used this site plenty of times in the past, but I will absolutely never buy another ticket through them again. This is fraud. They allow their sellers to fraudulently list tickets and then provide no protection to their buyers-they got their cut of the deal, so why would they care?

NEVER again. I go to at least a dozen concerts per year...looks like they just lost a huge chunk of my future thousands of dollars spent. Other 3rd party ticket sites are trustworthy and protect the buyer as much if not more than the seller. You may pay a bit more per ticket, but at the end of the day, at least you are getting what you pay for and not tickets that were actually free to see some bootleg garage band.