Beautiful on the inside and outside, however the s...

Beautiful on the inside and outside, however the staff upon check in was subpar at best. Upon arrival I was told that I did not have a reservation even though I had the reservation number through the website. I was then given the wrong room and when I complained I was then told that there were no rooms available for what I reserved. The woman was rude and did not appear to want to resolve the situation. When I asked to speak to the manager I was told that the manager was not on site and would have to be called the next morning. Mind you, I was checking in at 6pm on a Friday evening for a two night stay. The start for check-ins is 3pm. I did stay in the hotel, in a room that was beautiful. But I will not reccomend this hotel to anyone.