Ordered a desk for two day delivery well back near...

Ordered a desk for two day delivery well back near the start of april. I was ignored for over a week and never got any contact from them. I email to ask where the desk is, its "not been flagged as out of stock" which doesnt expressly mean that it is in stock-
I was ignored for another week after asking for a refund.
I then get told its out of stock and another desk is being dispatched. I deny this option and ask for a refund as I no longer need a desk from them and dont want to give them my money
The desk gets dispatched, i email them saying they should just cancel the shipping and route the desk back to a warehouse
I get ignored

The desk arrives and i refuse delivery, they drive off
I try to phone them, no answer despite being within business hours
I try to email them and get told that a refund will go through, finally theyre going to provide the most basic level of service buuttt nope

That was on the 6th, today is the 21st
Ive emailed them last night and doubt il get a refund so il need to contact my bank and report it as I havent recieved a refund even though it should take 5-7 days (their words)

So thats why this review is here and why it will go everywhere that this business is listed. I would rather take a shower in hailstones than deal with this company again, i strongly recommend you avoid them at all costs.