They don't care about their tenants at all. they o...

They don't care about their tenants at all. they only know how to criticise tenants, Had a problem with the electricity meter since 9am i only had to switch one button on and they made me wait til 7pm. All meters are locked in the cupboard. Rang Trivallis 20 times. told me 3 different stories, 1) that the caretaker will come and open it for me. then i find out after 3 hours of waiting that he's on a holiday for a week. Then they tell me at 2pm that LCB will come and open it. waiting another 4 hours rang them they said that it hasnt been logged in their system. waited another hour then they finally came. and it was a 10 second job from waiting 10 hours. Literally opened the cupboard pressed one button and thats it. absolutely time wasters!!!!