Andrea Hill-Cook

Review of Peak Health Family Medicine

P.H. FRONT DESK-Unfriendly, & RUDE! Trish is the w...

P.H. FRONT DESK-Unfriendly, & RUDE! Trish is the worse one yet. My bloodwork were sent to 3 different Out of Network labs on several occasions, therefore, not covered. Took over 3x months, to resolve the bills. No one took any Ownership or cared enough to help! I would leave messages for the Dr...never would get a call back even if asked to have the Dr call, only the MA returned calls on their time & Not in a orderly fashion. My records never properly made it to Dr Q.'s(I was told they never received them bc My old office didn't send them. Which was not true! I filled out the requests 3x and finally asked to see my old Dr office notes which was indeed taken care of properly) Truth is they were not honest & messed up & were not organized! There was Never any follow up! QUALITY is not a Priority here! This office runs like a Buisness, not a Health Clinic! No Compassion, No Empathy, No Considerations, Not Honest, Patient Care is almost Non- Existent! You are just a Number and as long as they get your money=They are Happy! Sadly, NO ONE GOES OUT OF THEIR WAY FOR YOU AND YOUR CARE!!!!!