Kory J. was our service technician today who addre...

Kory J. was our service technician today who addressed all of our concerns and issues. Kory was professional, courteous and knowledgeable. He handled the items in a timely manner. While it seems like a small thing, I appreciate his use of shoe covers while in our home and his overall sense of courtesy. He truly goes above and beyond with his customer service and stands behind the company's culture "100% customer satisfaction".