Raveer Rathore Review of Brilliant restaurant
From special occasions such as birthdays and weddi...
From special occasions such as birthdays and wedding anniversaries to just a regular meal, Brilliant had been the choice for me and my family for over 8 years. I visited on the 21 of August for my birthday along with my mum and dad. The food was so different, sheekh kebabs were cold and flavourless, they had been the same kebabs which were being used at the part upstairs as they were cold and not fresh. Ordered butter chicken, one off my favourites on the menu, however same story as the sheekh kebabs because they were simply bringing food from the party rather than preparing it fresh for the customer. I thought maybe they are busy due to the party so I didn't complain as the food was always nice and everyone gives it another chance. I then ordered their "fresh passion juice", it tasted like it had been in the fridge for way too long and literally there was a foul smell coming from the glass and at this momement I had to get up and leave without having my mains because they literally couldn't keep up with the service or food. Charged me at full and didn't do anything to apologise. Advise for the owner, concentrate on your restaurant rather than selling your books because we all know that prince Charles won't be buying your book but instead might just visit your restaurant again and take some inspiration of food prep from Dishoom, clean and hygenic plus they serve their customers fresh food. Before anyone thinks I am just doing it for the sake of ruining their reputation, I am not and even the owner knows how many times we have visited their restaurant. Average of twice month for eight years and this is how they decide to tears their customers. Don't avoid this restaurant but just be careful because they have changed.
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