Samantha Sacco

Review of Seven Springs Mountain Resort

I planned a two day get a way for my family and fi...

I planned a two day get a way for my family and figured 7 Springs was a great choice. I didn't expect the resort to be operating 100% and I did confirm what was open/closed prior to booking and arriving. To say we were disappointed is an understatement. We were there for 5 hours before we checked out. Only one restaurant was open. The Market closed by 6:00 PM. The resort obviously has low occupancy now, but the people staying there need to have some options. The food not worth the prices and the service wasn't good, for what you pay to stay at 7 Springs and at the Bavarian Restaurant. The bar tender at the pool was really nice and so was the employee at the front desk when we checked out, 5 hours after arriving. Those two employees got this review the second star. If you're considering staying at 7 Springs now, don't. Maybe pay $12 per person to go to the pool (the non-guest fee) or the do the day of activities and head home. I also did not observe any COVID-19 cleaning practices while we were there. One group left a table and another quickly sat down. Majority of guests were wearing masks in the required areas, but many weren't. Staff weren't always wearing masks appropriately, either, when engaging with guests. We did get a refund for our two-night stay.