Alison Roberts

Review of Gregg's Greenlake Cycle

Most helpful bike shop in town. They are often bus...

Most helpful bike shop in town. They are often busy because of their good reputation and location. If you come in on a nice weekend day you may have to wait, but you can trust you will find an excellent product or that your bike problem will be solved. I recommend coming in Wednesday or Thursday midday. I am usually coming in with two small children and the staff are friendly to them as well, treating them like people and the experience is pleasant for all of us. This store always has a lot of skilled employees on hand which tells me the owners are certainly customer-minded. I have also been helped free of charge for small fixes often and I've been offered odds and ends from the shop to fix a problem economically. This means a lot to me as a regular customer. Being given a free part, even a small one that just happens to solve my problem, is what keeps me coming back to purchase the big ticket items here when they come up. --(And, we are very happy with our new bikes and the new narrower trailer model from Burley, the Minnow!)