After payment of the trip a malfunction which made...

After payment of the trip a malfunction which made the trip was not booked .... wait for money was already gone ... After many calls and e-mail 100 euro to pay ... trip was more expensive .... making the trip was only done after paying the extra 100 euros ... done quickly because the rest of my money they had already ... threatening mail where I felt pressured .... called again ... yes trip was booked ... check the trip again on the internet and what appears ... this is cheaper again !!! Again called and emailed but unfortunately that was a bad luck for me ... I call it LIGHTING !!!