C

Carmen Ezra

4 years ago

If you're looking for unanswered calls, no email r...

If you're looking for unanswered calls, no email responses to queries, wrong billing, no clarity, no communication, rude & incompetent staff - and of course a poor managing agent - then contact Whitfields.
Levies, for some of us, go into arreas because we think you're busy resolving issues on statements and will resend a statement. Then we wait for weeks on end with no news. Then get whacked with debtors interest which we have to pay by force.

Please can we ask that the Account Managers also do a basic excel course and learn how to do a decent recon.

Every telephone conversation has been defensive from their part, and clearly arrogant from the other replies on these reviews. They avoid giving out their GM's details, perhaps in fear that they make so many mess ups that the poor guy is tired of hearing about it now.

PS. PLEASE don't bother replying, as usual.

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