Glen Moseley

Review of BMW of Nashville

I just purchased a 2015 BMW 328i from BMW of Nashv...

I just purchased a 2015 BMW 328i from BMW of Nashville. This turned out to be a great experience from the minute I met Robert Keller, the client adviser, to finalizing the deal and terms with Michael Mayo to meeting my new service advisor, Trevor Eich. I really appreciate Robert for listening to my needs and concerns, finding the right vehicle for me and for not pressuring me but giving me time to work through details in my mind. While end of day, end of month and end of quarter pressures were swirling, Michael Mayo, took time to answer ALL my questions about the deal and warranties.. and, yes, I know I asked quite a few! But he seemed to understand making this investment was important to me and he didn't want me to leave without knowing details. He brought in Trevor Eich to discuss servicing the car, things I should be aware of from a service perspective and how I would work with him in the future. What a genuine, intelligent and friendly young man and I am confident that I'll be dealt with fairly and honestly in the coming years as I have my car serviced.
Thank you gentlemen and thanks BMW of Nashville for making my experience a positive one!